In order to provide the best service possible for our clients and ensure compliance with all government regulations and essential carrier requirements, it is necessary for MB Senior Solutions (MBSS) to collect personal information. Our clients’ and potential clients’ personal privacy and confidentiality are of the utmost importance to us. In servicing our clients, we obtain certain nonpublic personal information, such as information provided in applications, enrollment forms, scheduling requests, and customer support efforts, as well as information we may receive from insurance companies and other outside parties. This information may include individual health information such as past, present or future physical, mental or behavioral health conditions and diagnoses, as well as other personal data.

 

MBSS does not disclose any personal information except as permitted or required by law. MBSS requires all third parties involved in administering or providing services for MBSS, its clients, potential clients, and partners to operate by these same guidelines.
 
MBSS is committed to maintaining physical, electronic and procedural safeguards to ensure the protection and confidentiality of all nonpublic personal information. Employee access and use of this information is strictly limited to MBSS business purposes. MBSS regularly performs background checks on all employees and prospective employees. All MBSS employees are required to fully accept all terms and conditions of the MBSS Privacy Policy as a condition of employment. The MBSS Compliance Team conducts ongoing training updates and communications for all employees in this regard.